Josh rapkin asked 4 years ago
It’s been days and today I went in and it said Making Video, so I deleted everything and start all ovber again, I really hope this time my video will get done.
Thanks,.
1 Answers
Craig Staff asked 4 years ago
Hey Josh. Looks to be going now. There was an issue I think leftover from the big update we rolled out last week. I fixed it and its encoding now.
Most videos take about a minute per video running time to encode and sometimes if there are factors that might 2x to 3x that.
Anything over that, please reach out asap so I can sort it out for you.
Thanks!
Craig
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@Josh rapkin Hi Josh. Definitely shouldn’t take any more than an hour in the most extreme circumstances, so let me know which video it is so I can sort this out for you.
Thanks!
Craig
@Josh rapkin Nevermind Josh, I see it. Working on it now.
Craig