Make and Save Button is not working

HelpdeskCategory: QuestionsMake and Save Button is not working
Joey Wehbe asked 5 months ago

Hi,

Is there any Bug today? Your Make and save button is not working.

Please confirm.

Thanks

Brenton Mountford replied 5 months ago

Having the same issue.

Craig Staff replied 5 months ago

@Brenton Mountford could you try now for me and let me know?
– Craig

Brenton Mountford replied 5 months ago

Hey mate, still no luck. Unable to Make, Save or Save As Template.

I refreshed the page, lost the video, recreated the video and it’s still having issues.

Cheers

Craig Staff replied 5 months ago

@Brenton Mountford Man, I am so sorry. Can I log into your account and test? And if so, is it your most recent video?
Also what browser are you using?

Brenton Mountford replied 5 months ago

I tried with a different video and its working but the video using one of my old templates hasn’t worked.

I’ll create the video again and see if it works.

Brenton Mountford replied 5 months ago

Its all good mate, these things happen.

You can try and log into my account but because the video hasn’t saved you can only see the upload not the finished video.

Im using Safari. which ive used before.

Craig Staff replied 5 months ago

Yeah, I can’t recreate this. Can you let me know which video it is and which template it is, so I make sure I test the same thing?
-Craig

Brenton Mountford replied 5 months ago

I’ve just started again using the same template, made some slight changes, clicked save and it seems to be working.

Give me 10-15 min and ill let you know how it goes.

Craig Staff replied 5 months ago

Ok cool. Let me know. Sorry for any trouble and thanks for letting me know.
– Craig

Brenton Mountford replied 5 months ago

No stress mate, look like we’re in the clear.

Whatever you did has fixed the issue on my end.

Cheers for the quick action!

1 Answers
Craig Staff answered 5 months ago

Hey Joey,

No, I just tested it and it worked.

Can I test on your video?

-Craig