Hi everyone! Just got done rolling out a massive update with so many new features I am going to have to come back and list them all later today.
But for now, I just wanted to let you know that as always, with new updates, bugs are likely to pop-up, so if you experience any, please post here so I can resolve them right away.
Stay tuned for a full breakdown on all of the new features.
I am closing this ticket out. And starting a new one here:
Thanks for all the bug reports and your patience. I really appreciate it so much.
I am unable to upload pictures, it will say its uploaded but does not show in my folder to select. Also, my video will not download in the proper form. It is flagged corrupt.
Having issues with headers. The sizing border is much bigger than the actual text, which is making it difficult to arrange 2 different headers (have to move one off to the side to adjust another and then move the first back and then can’t change the second one because the box size of the first is so big and dominates the space, unless I move it off to the side again). Also, once I get headers finally set and click "make," some headers are disappearing once the video is made.
Also, the colors are stacking on top of each other, instead of lined up vertically, so difficult to select a previously selected color (see attached image).
I hope this can be resolved soon because I would love to get these videos posted today! Thanks so much.
Hi Craig (@Craig),
I’m using Firefox 85.0 and MacOS Catalina 10.15.7.
I think I tried to change the top bar and can now see what I think is the dark canvas option at the bottom which I’ve just tested and it changed to white – that’s the space I wanted to add the image which wouldn’t add. Tbh I’ve gone another route for the video now as it needed to be done yesterday and haven’t got time to download it now to see if it stays white this time.
(apologies for the cheesy pic lol)
text downloads way tinier than on design. screenshot the designed video on clipscribe, along with the downloaded version. have tried copying the video and retrying, but same issue.
A few bugs here:
- I can’t upload an image/logo. It says it is uploaded but not apearing. (I know this is reported above)
- when editing subtitles. It won’t let me easily go back to the beginning
- If I press Play > It won’t let me pause or stop.
I\’ve ended up with another bar of colour on my video and now the whole video has vanished. I’m struggling to use clipscribe at all
Every time I hit save, none of the headline, subheadline or added image (emoji) edits I made are saving. The cc changes I make are, but not the header.
A Video I edited tonight has still not rendered. It’s been over 4 hours. Let me know if you have any questions. Thanks
Hey, made 3 videos…All of the headlines on the banners get moved when downloaded and are not centered as it appears when making / saving the video. Same with the logo image.
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