When will Clilpscribe be working?

HelpdeskCategory: QuestionsWhen will Clilpscribe be working?
Roderick Ferrier asked 1 month ago

Files do not save and videos will not transcribe. Takes forever but nothing happens.

Chrome browser, windows 10

2 Answers
Craig Staff answered 1 month ago

Not sure what happened with your video the first time through. I re-ran it and it looks to be going fine. Transcription should be ready in a few minutes.

Thanks!

Craig

Roderick Ferrier replied 1 month ago

The headers do not save. I need to cancel it as it doesn’t save the changes to description, emojiis…

Craig Staff replied 1 month ago

@Roderick Ferrier Which video is this?
Craig

Craig Staff replied 1 month ago

@Roderick Ferrier If you were using a template, please try again. There was an issue with saving after loading a template.
Thanks!
Craig

Craig Staff replied 1 month ago

@Roderick Ferrier Looks to be an issue saving logos emojis. Checking it now.
C

Craig Staff replied 1 month ago

@Roderick Ferrier Ok fixed the logo/emoji issue. Let me know what else you are having trouble with.
Thanks!
Craig

Roderick Ferrier replied 1 month ago

Processing video again. Thanks for the fast response Craig.

Craig Staff answered 1 month ago

Perfect! So sorry for the trouble and thanks for your patience.

C