Hi Michelle,
Are you clicking MAKE each time you make and save any changes? It’s like printing a document. You can save your changes, but that won’t change the printed document. To re-print your saved changes you have to click Print again and to update your video you need to re-make it on our platform.
If you are doing so, and it isn’t updating, let me know and I can dig deeper.
Michelle asked 6 years ago
Hi Michelle,
Are you clicking MAKE each time you make and save any changes? It’s like printing a document. You can save your changes, but that won’t change the printed document. To re-print your saved changes you have to click Print again and to update your video you need to re-make it on our platform.
If you are doing so, and it isn’t updating, let me know and I can dig deeper.
Thanks!
Craig