My Video Has Been Stuck In \’Getting Status\’ For Over An Hour

HelpdeskCategory: QuestionsMy Video Has Been Stuck In \’Getting Status\’ For Over An Hour
JUJUJ asked 5 years ago

And it won’t download after refreshing page! It’s been like this for hours and after repeating process it’s not working.

4 Answers
Craig Staff asked 5 years ago

This has been resolved. Let me know how else I can help. Thanks!
Craig

Craig Staff asked 5 years ago

Ok, all set now. I confirmed that it fully finished and is ready to download.
So sorry about this. Had a couple of problems with the longer video I had to solve.

Shouldn’t happen again.
– Craig

JUJUJ asked 5 years ago

On our end it still isn’t working…..

Attachments
JUJUJ asked 5 years ago

Still stuck after pressing make and following instructions?

Attachments