My Video Has Been Stuck In \’Getting Status\’ For Over An Hour

Helpdesk › Category: Questions › My Video Has Been Stuck In \’Getting Status\’ For Over An Hour
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JUJUJ asked 4 years ago

And it won’t download after refreshing page! It’s been like this for hours and after repeating process it’s not working.

4 Answers
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Craig Staff asked 4 years ago

This has been resolved. Let me know how else I can help. Thanks!
Craig

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Craig Staff asked 4 years ago

Ok, all set now. I confirmed that it fully finished and is ready to download.
So sorry about this. Had a couple of problems with the longer video I had to solve.

Shouldn’t happen again.
– Craig

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JUJUJ asked 4 years ago

On our end it still isn’t working…..

Attachments
Screenshot-2020-02-27-at-10.16.18.png
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JUJUJ asked 4 years ago

Still stuck after pressing make and following instructions?

Attachments
Screenshot-2020-02-27-at-19.25.53.png