My videos are not rendering exactly the same way I have them on the editing platform

HelpdeskCategory: QuestionsMy videos are not rendering exactly the same way I have them on the editing platform
Allan Fine asked 2 months ago

The video itself is somehow being enlarged inside the frame after rendering, so that when I produce a video and then download it and watch it, even though when I’m editing them they fit properly inside the frame, but when I produce them and download them, they heads are cut off, as well as the lower thirds that I shot inside the video before I uploaded to your system, help I need a fix!!

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Craig Staff replied 2 months ago

@Allan Fine Hi Allan. Thanks for the screenshot. Let me take a look for you. Back in a few.
Craig