No access to my account, already paid annual fee

HelpdeskCategory: QuestionsNo access to my account, already paid annual fee
Lisa Mills asked 6 months ago

Hi Craig, just jumped onto clipscribe only to find i have no access to make videos. I have paid my annual fee – see attached image. Can you please sort out my account so I may have access again asap? Much appreciated. Lisa Mills lisa.maree@hotmail.co.uk

Attachments
Craig Staff replied 6 months ago

Sure thing Lisa,
let me take a look for you.
– Craig

1 Answers
Craig Staff answered 6 months ago

Ok Lisa, give it a go now.

By the way, do you remember how you made that payment?

  • Craig
Lisa Mills replied 6 months ago

Yay it’s working now thank you. It was paid automatically by paypal. This okay? Always very prompt with your replies. Handy. Thanks!

Craig Staff replied 6 months ago

Yeah perfectly fine. I was showing it had been cancelled, so just trying to sort out what happened.
All good! :). Glad you are still on board and let me know how I can help.
– Craig