Saved adjustments aren't saving

Helpdesk › Category: Questions › Saved adjustments aren’t saving

Ken Williams asked 5 years ago

Hi Craig,
I have adjusted the subtitle bar 5 different times, and saved the new setting after each time. Then I make the video…and my captions are in the same place…clipped at the bottom of the screen. I’ve attached screenshots for you.

Attachments

What-I-adjust-and-save.png

Results-after-I-move-subtitle-up-and-save.png

2 Answers

0 Vote Up Vote Down

Craig Staff asked 5 years ago

Thanks Ken. I am back in the office in a few and will get this sorted. Thanks for the images.
– Craig

0 Vote Up Vote Down

Craig Staff asked 5 years ago

Hey Ken. Did this resolve itself?
I checked out this one and it looks to be working right?
https://clipscribe.com/manage-transcriptions/?versionid=48928
– Craig