Seems a video is stuck in the ‘make’ process

HelpdeskCategory: QuestionsSeems a video is stuck in the ‘make’ process
James Tuckerman asked 5 years ago

I’ve had one video in the account get stuck twice, repeatedly, on the ‘make’ process. It queues up and then gets stuck on ‘one moment’ or ‘queued’. Been like this for over 24 hours. Can you check the account, it’s called ‘Madrid Objection Handling’ and the two sizes that are stuck are the Vertical 1:1 and Vertical 16:9

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