sizing is not matching LinkedIN

HelpdeskCategory: Questionssizing is not matching LinkedIN
Jo Jackson asked 8 months ago

Hello, 
I am selecting the size for LinkedIN and when the video is released onto the platform there is a black box on the sides of it within the LI frame. 

I dont know what I am doing wrong. Please see video titled make disappointment your friend and goals vs values.

Please let me know.

Thanks

Craig Staff replied 8 months ago

Hi Jo. Does it have the black bars when you look at the posted video in the feed or only when you are uploading the video?

Jo Jackson replied 8 months ago

Yes along the side of it

Jo Jackson replied 8 months ago

I can see it when I save the video from clipscribe into imovie but also when the video is uploaded into LI.

However I also can see it in LI – but not on clipscribe – for a video that I did not edit in imovie

Craig Staff replied 8 months ago

Are you uploading a thumbnail image and if so what size is it? Also can you link the video from LinkedIn here?

– Craig

Jo Jackson replied 8 months ago

no thumbnail image

Craig Staff replied 8 months ago

Ok I just uploaded one via the website and it went through fine and showed right in the feed. Are you using the website or the LinkedIn app to upload the video?
-Craig

Jo Jackson replied 8 months ago

The website directly. Can you see the one that I uploaded in the link provided and how it looks?

Jo Jackson replied 8 months ago

Can you tell me if you uploaded one using the same dimensions that I used?

Jo Jackson replied 8 months ago

Hey Craig,

Can you tell me if you uploaded one using the same dimensions that I used? I still don’t have a solution. Thanks so much