Slower service?

HelpdeskCategory: QuestionsSlower service?
Paul Plewman asked 2 months ago

The past two days, the delivery has been noticably slower than usual. Is this something that you are aware of and when will it be addressed please?

Craig Staff replied 2 months ago

@Paul Plewman Hi Paul! Thanks for writing in. I am not aware of any issues. Can you give me some more details so I can take a look? What is slower exactly? Making videos? Downloading them? Something else? Is it one specific video?
Let me know and I will take a look.
Thanks!
Craig

Craig Staff replied 2 months ago

@Paul Plewman Hey Paul just checking back on this. Did this issue work itself out?
Thanks!
Craig

Paul Plewman replied 1 month ago

Yes, thanks Craig – all back to normal now.