won’t upload

HelpdeskCategory: Questionswon’t upload
katie nguyen asked 4 months ago

Craig Staff replied 4 months ago

@Katie Nguyen Hi Katie.
What device are you uploading from?
Do you know how large your video file is?
Could you upload it to this DropBox link for me?
As you upload it to DropBox let me know if you have any issues there as well so I can know if it is a network issue.

https://www.dropbox.com/request/ew4zg1F2wnLConvSuLA4

Thanks!
Craig

katie nguyen replied 4 months ago

Wow that was fast! I’m trying it on my laptop but the file won’t highlight as an option for upload. I shot it in vertical and edited it in iMovie.

Craig Staff replied 4 months ago

@katie nguyen Yeah definitely upload it to DropBox using the link above for me then because it could be an issue with the file itself. Or are you saying that you can’t select it to upload it to DropBox either?
Craig