srt file not uploading

HelpdeskCategory: Questionssrt file not uploading
Zach Schuenke asked 3 weeks ago

I want to upload my own subtitles. I have an .srt file and it has the same time length as the video. I go to upload and it says it was successful but the CC tab is just always blank.
The video I’m looking is called “TW Testimonials 2”

Craig Staff replied 3 weeks ago

Hey Zach,
Can you email me your SRT file?
craigl@clipscribe.com
Thanks!
Craig