Stuck in transcribing

HelpdeskCategory: QuestionsStuck in transcribing
Christopher Easter asked 3 weeks ago

My 24s video upload has been stuck in transcribing for 30+ minutes.

Austin Hartley replied 3 weeks ago

My video is doing the same and I keep trying to re-upload another file. Any help?

Christopher Easter replied 3 weeks ago

Tried the same. No success and no word from support yet.

Austin Hartley replied 3 weeks ago

hmmm it was working earlier today. Hopefully tomorrow they can fix this.

Craig Staff replied 3 weeks ago

Hey all. Had a delay, but it’s all set now. I believe all of your videos should be caught up (unless you deleted it).
If not, let me know- Craig

@Austin Hartley @Christopher Easter

Christopher Easter replied 3 weeks ago

Thanks for the prompt service @Craig Lillard.