Stuck on layout page

HelpdeskCategory: QuestionsStuck on layout page
Kiesha King-Brown asked 10 months ago

After choosing layout cannot proceed past page.  The layout page does not appear as it usually does.  All options are vertically shown and after clicking the option there is nothing else available to click.

Craig Staff replied 10 months ago

Ah! Kiesha, I am going to log into your account to see what's up. You will be kicked out for a moment.
We did make some changes to this page, so let me make sure there isn't an unusual situation with your account.
– Craig

Craig Staff replied 10 months ago

Actually, can you just confirm to me that I am ok to login as you? I don’t want to interrupt anything you are working on.
– Craig

Craig Staff replied 10 months ago

Ok I think I resolved this. The issue was clicking on the START A NEW DESIGN button.

Looks like this should be good to go for you Kiesha. Give it a shot and let me know if not.

Thanks!
Craig

Craig Staff replied 10 months ago

@Kiesha King-Brown
Looks like it was something else actually. Should be all set now though.
Anything else you need, let me know.
– Craig