Trouble shooting

HelpdeskCategory: QuestionsTrouble shooting
Andrew C Walker asked 2 weeks ago

In an attempt to annotate subtitle I clicked on the CC tab. All information has migrated to the left of the screen. I did not see editing subtitles in the tutorials and is there a way to make the top and bottom bars smaller. Because this is my first time using this technology I’m not sure about what I’m doing. I am using the tutorials but still haveing trouble. Also is there a reset for the screen to return to normal.

Andrew C.

Craig Staff replied 2 weeks ago

Hey andrew. Can you send me a screenshot?
You can email it to craigl@clipscribe.com if it is easiest.
Thanks!
Craig

Craig Staff replied 2 weeks ago

And as far as the bars go, the bars are the correct size based on your target size and your video size. So, for example, if you make the bottom bar smaller, you will have a blank area. If we increase the size of your video to fill that area, you will cut off the sides of your video.
If you have a layout you would like me to add I can definitely consider that though. If you have a screenshot of that as well, send it on and I will see what I can do.
Thanks!
Craig