unable to see full list of thumbnail videos that has been loaded

HelpdeskCategory: Questionsunable to see full list of thumbnail videos that has been loaded
neesha gan asked 11 months ago

Hi  There must have been some recent updates, and we are not not able to see the whole thumbnail list of videos loaded, so we cannot easily locate videos that are worked on by one team member for another team member to continue with. Is it possible to see the thumb nail ,ist of all videos loaded as previously?  currently they load videos as a large grid of videos, but only about 20 or so. those loaded earlier cannot be see, it takes time for it to upload each photo of the videos.  thank you 

3 Answers
Craig Staff answered 11 months ago

Hi Neesha,  There should be a Show More button at the bottom to view earlier videos.  Is that not showing up for you?
– Craig

neesha gan replied 11 months ago

Craig, it only clicks once more to show a total of 24 videos, nothing more is shown. it used to show as a list of smaller thumbnails, and we could check 40 or 60 video lists. now it can’t load pass 24 videos.

neesha gan replied 11 months ago

Craig, it only clicks once more to show a total of 24 videos, nothing more is shown. it used to show as a list of smaller thumbnails, and we could check 40 or 60 video lists. now it can’t load pass 24 videos.

Craig Staff answered 11 months ago

Hey Neesha,
Ok, I see.  Can you try it now and let me know?  Should be all set.
Thanks,
Craig

neesha gan answered 11 months ago

craig, we seem to have “lost” all our videos that was uploaded beyond the top 20 listings. can you please check the system – we are now reluctant to continue uploading videos as the earlier works that need proof reading are now missing.