Video Downloading with No Data

HelpdeskCategory: QuestionsVideo Downloading with No Data
Sarah Chappell asked 12 months ago

Hi, my most recent video is downloading at zero bytes and is unopenable.
I hope you could get back to me ASAP. Thanks

Craig Staff replied 12 months ago

Hey @Sarah Chappell! I am checking it out now. One moment…

1 Answers
Craig Staff answered 12 months ago

Hey Sarah,

I sorted this out and it is making the video now. It should be good to go when finished.

Thanks for letting me know.


Sarah Chappell replied 12 months ago

Thanks, Craig! It’s good now.