Video is slow to start over

HelpdeskCategory: QuestionsVideo is slow to start over
Blair ballin asked 12 months ago

While captioning my video, it will show the captions, but start, then stop for a long time, then start, and not flow very well. Please help.

Craig Staff replied 12 months ago

Sure Blair. Could you link me to the video editing page of the video you are currently working on?
Also, could you clarify a little bit? So, you click the play button and it starts playing and then it just stops playing for a long time and then picks up playing again without you doing anything?
Finally, are you on Mac or PC and which browser are you using?

Thanks!
Craig

1 Answers
Blair ballin answered 12 months ago

It’s the video I worked on yesterday: https://clipscribe.com/manage-transcriptions/?versionid=34309

Basically it stops, starts, and repeats. And a minute video takes about probably 10 to watch

PC-Chrome

Craig Staff replied 12 months ago

Ok, I made a quick video for you to check out. Let me know your thoughts after watching this.

https://www.loom.com/share/d3cd1b1fbe4549959b57971b4e065d58

Blair ballin replied 12 months ago

Thank you. Is there volume? I see the video but no volume?

infotrafficality-com replied 12 months ago

Ah! My apologies. Thought I had the mic on. One moment I will shoot another.
– Craig

Blair ballin replied 12 months ago

Thank you!

Blair ballin replied 12 months ago

Hello. Do you have a new video?

Craig Staff replied 12 months ago

Ah! So sorry I left you hanging. Explanation in the video (which has sound)

https://www.loom.com/share/31bb87715e404aa69bad444c3a17a20b

Blair ballin replied 12 months ago

No worries. Thank you. Think it is fixed now. Basically it would start to try to play, and pause and not really do anything.