Video stuck on “Making Titles”

HelpdeskCategory: QuestionsVideo stuck on “Making Titles”
Elliott Schackne asked 1 month ago

Tried re-uploading and restarting multiple times, but my video is stuck on "Making Titles".

Need this fixed ASAP, since it needs to be uploaded today!

Craig Staff replied 1 month ago

@Elliott Schackne Hi Elliott. Checking now. I would take a look at your original video first to make sure there isn’t an issue with it. In the meantime, taking a look…
Craig

1 Answers
Craig Staff answered 1 month ago

Hey Elliott. Should be good to know, but please double check the subtitles and let me know if they are correct.

Thanks!

Craig

Elliott Schackne replied 1 month ago

It finally finished, but the subtitles did not transcribe. It said there was no detectable audio file.
Somehow I was able to add them manually (no idea what I did to get there) however, the font size is way too small.
Deadline is up, and will have to use as is. Hope this is fixed for next time.

Craig Staff replied 1 month ago

@Elliott Schackne Huh. I was showing on my end they had. Man I am so sorry. Weirdness was afoot with our transcriber. i think I have it fully resolved, but still testing. So sorry the timing was so bad for you. Please reach out to me directly at craigl@clipscribe.com if you run into any other issues at all.
If you want me to take a look at this font size issue, just say the word.
Craig