To work with our designer, videos need to be either 16:9 (horizontal) or 9:16 (vertical). We will create the bars for you above and below your video for your subtitles.
Also, please upload at least video that is 960×540 resolution for horizontal videos and 540×960 resolution for vertical videos.
Any questions or comments, let us know.
5 Answers
Why doesn’t it accept my quick time movies I pretty much use this for everything?
I am trying to upload a simple video from my iPhone. and it takes forever!!! What is the deal?
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What video file size is the limit for upload? 500mb, 1g, etc.?
My 4 min video is getting cut off and it is only producing subtitles for half of it?