My account will not allow me to upload or view My Videos because of a Pending Payment. I updated my CC info and saved. When can I expect to have access to my account?
Hi Mike! Good to hear from you!
Hey I tried to run it again, but it still wouldn’t go through.
If you login and go to My Account and then Subscription, there should be a PAY button there that will let you go ahead and make the payment.
Can you check on that for me and let me know?
Thanks!
Craig
Mike DiCioccio asked 6 years ago
Hi Mike! Good to hear from you!
Hey I tried to run it again, but it still wouldn’t go through.
If you login and go to My Account and then Subscription, there should be a PAY button there that will let you go ahead and make the payment.
Can you check on that for me and let me know?
Thanks!
Craig
Hi Craig, it does reflect pending now on my bank statement, looks like we’re good to go! I’m able to login now.
Great to hear from you too, I love Clipscribe! Awesome software/service!
Mike