Hi!  If you are needing help with your ClipScribe membership or videos, please take a look at the following items first!

Account Management 
Account management is self-serve.  You can modify, upgrade, downgrade or cancel your account at anytime.
You can do this anytime by logging in and clicking My Account.  Please note, we don't cancel accounts via email request, so please use the account management area to manage your account as needed.
Please read our membership FAQ if you have questions about how each membership plan works.

Membership Questions
If you have a membership and have questions about the terms of your membership, cancellations, our refund policy, and other related details, click here.  https://clipscribe.com/managing-your-clipscribe-account/

Technical Video Questions
If you are having any issue with a video, your the best way to get assistance is to click the lifesaver icon  either on the thumbnail you see on your My Uploads page or in the video editor.  This will instantly open up a technical support ticket and provide us with the technical details we need to help you quickly.

Password Reset
You can reset your password via our login page: https://clipscribe.com/login/  If you forgot your email, or think you entered the wrong email address when you signed up, please first check your spam and then submit a helpdesk ticket.

HelpdeskCategory: Questions
Filter:AllOpenResolvedClosedUnanswered
Save a Template
ClosedGregory Furer asked asked 5 years ago • 
1036 views0 answers0 votes
Caption Font
ClosedJoshua Wethington asked asked 5 years ago • 
993 views0 answers0 votes
Caption Size
ClosedLori Bruton asked asked 5 years ago • 
947 views0 answers1 votes
Deleting Modules
ClosedJoel Byars commented asked 5 years ago • 
1039 views1 answers0 votes
Time to Render
ClosedCraig answered asked 5 years ago • 
997 views1 answers0 votes
Using Subtitle Editor (CC)
ClosedMark Greening commented asked 5 years ago • 
922 views0 answers0 votes
Saved videos are not saving
ClosedCraig answered asked 5 years ago • 
943 views1 answers0 votes
Affiliate/Referral
ClosedChris Wills asked asked 5 years ago • 
896 views0 answers0 votes
Affiliate/Referral
ClosedChris Wills asked asked 5 years ago • 
864 views0 answers0 votes
How do you delete projects?
ClosedBonnie Forte asked asked 5 years ago • 
848 views0 answers0 votes
Text block Words in reverse order
ClosedApollo Emeka asked asked 5 years ago • 
953 views0 answers1 votes
Adding Images
ClosedCraig answered asked 5 years ago • 
1061 views1 answers0 votes
Using Subtitle Editor (CC)
ClosedCarla Carstens asked asked 5 years ago • 
994 views0 answers0 votes
Can I add a border to the vide?
ClosedPaul Clifford asked asked 5 years ago • 
1058 views0 answers0 votes
Changing bar height?
ClosedJay Clouse asked asked 5 years ago • 
1119 views0 answers0 votes