Auto Renew Billing

HelpdeskCategory: QuestionsAuto Renew Billing
Joel Byars asked 11 months ago

How can I turn off auto renew billing?

4 Answers
Craig Staff answered 11 months ago

Hi Joel!  If you click My Account and then click Subscription there should either be a button to turn off auto-renew.  If you don’t see that for some reason, let me know.
Thanks!
Craig

Craig Staff answered 11 months ago

Hey Joel.  If you hit the cancel button it won’t cancel your current access, but it will cancel the re-up.  I need to change the terminology on that button,  but that will do it.
– Craig

Joel Byars answered 11 months ago

Thanks Craig. Unfortunately, I’m not seeing it on that page.

Craig Staff replied 11 months ago

Thanks Joel. I am going to log in so I can see what you are seeing. FYI, you may get booted out while I do this. Let me check it out and I will report back.
– Craig

Joel Byars answered 11 months ago

Perfect thanks Craig.