Auto Renew Billing

HelpdeskCategory: QuestionsAuto Renew Billing
Joel Byars asked 2 years ago

How can I turn off auto renew billing?

4 Answers
Craig Staff asked 2 years ago

Hi Joel!  If you click My Account and then click Subscription there should either be a button to turn off auto-renew.  If you don’t see that for some reason, let me know.
Thanks!
Craig

Craig Staff asked 2 years ago

Hey Joel.  If you hit the cancel button it won’t cancel your current access, but it will cancel the re-up.  I need to change the terminology on that button,  but that will do it.
– Craig

Joel Byars asked 2 years ago

Thanks Craig. Unfortunately, I’m not seeing it on that page.

Craig Staff replied 2 years ago

Thanks Joel. I am going to log in so I can see what you are seeing. FYI, you may get booted out while I do this. Let me check it out and I will report back.
– Craig

Joel Byars asked 2 years ago

Perfect thanks Craig.