Stefan Thomas asked 4 years ago
Hello,
I’m doing my first ever video and the system hangs when I try to choose a layout: I’ve had the animated blue and green dots for over five minites now.
Is it the system, I’m using Chrome browser on a 2020 ipad pro, or something I am doing wrong?
1 Answers
Craig Staff asked 4 years ago
Hey Stefan,
Should be good to go now, but let me know if you have any trouble. Thanks for your patience.
- Craig
Stefan Thomas
replied 4 years ago Cheers Craig, that is top customer service right there.
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Hey Stefan.
You hopped in at the perfect time!
Having some very atypical file loading issues at the moment. I just put a site message up.
This isn’t the norm and will have it resolved asap.
Thanks.
– Craig
Thanks for responding man, let me know when it is sorted? Try turning it off and back on again 🙂