Hi Steve! Should never take that long. However, just FYI things that can make your video take reasonably longer than usual:
1. Your video is very large (i.e. over 1GB.) Highly recommend uploading compressed videos or at least moderately compressed MP4 files.
2. You choose the HIGH quality setting. This should be used WITH CARE. It can make your encodes take 4-8 times longer.
3. Your video is long. ClipScribe is made ideally for videos 3-5 minutes long. If your video is 30 mins to an hour you can expect much longer render times.
BUT, never 24 hours.
In this case, we had some server issues yesterday that I am quite sure are the culprit. We upgraded the server last night, so I would just click MAKE again. (Which I already did for you and it is in process.
Thanks for writing in and let me know how else I can help.
– Craig
This website uses cookies to improve your experience. We'll assume you're ok with this, but you can opt-out if you wish. Cookie settingsACCEPT
Privacy & Cookies Policy
Privacy Overview
This website uses cookies to improve your experience while you navigate through the website. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may have an effect on your browsing experience.
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.
Steve Prussack asked 4 years ago
Hi Steve! Should never take that long. However, just FYI things that can make your video take reasonably longer than usual:
1. Your video is very large (i.e. over 1GB.) Highly recommend uploading compressed videos or at least moderately compressed MP4 files.
2. You choose the HIGH quality setting. This should be used WITH CARE. It can make your encodes take 4-8 times longer.
3. Your video is long. ClipScribe is made ideally for videos 3-5 minutes long. If your video is 30 mins to an hour you can expect much longer render times.
BUT, never 24 hours.
In this case, we had some server issues yesterday that I am quite sure are the culprit. We upgraded the server last night, so I would just click MAKE again. (Which I already did for you and it is in process.
Thanks for writing in and let me know how else I can help.
– Craig