Pending Payment

HelpdeskCategory: QuestionsPending Payment
Mike DiCioccio asked 4 years ago

My account will not allow me to upload or view My Videos because of a Pending Payment. I updated my CC info and saved. When can I expect to have access to my account?


Craig Staff replied 4 years ago

Hi Mike! Good to hear from you!
Hey I tried to run it again, but it still wouldn’t go through.
If you login and go to My Account and then Subscription, there should be a PAY button there that will let you go ahead and make the payment.
Can you check on that for me and let me know?

Mike DiCioccio replied 4 years ago

Hi Craig, it does reflect pending now on my bank statement, looks like we’re good to go! I’m able to login now.

Great to hear from you too, I love Clipscribe! Awesome software/service!