Video formatting lost on all prior videos

HelpdeskCategory: QuestionsVideo formatting lost on all prior videos
Charlene Hickey asked 2 weeks ago

Hi there, all of our videos have lost their formatting and have a weird white bar that has appeared at the top and has shifted the whole videos out of alignment. The error is on all current videos we are editing and all past completed ones too. I’ve attached a couple of screenshots so you can see what I mean, something has happened as these were all fine yesterday. It’s also affecting our templates.

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