Video uploads and transcribing

HelpdeskCategory: QuestionsVideo uploads and transcribing
Mrs Noble asked 3 months ago

Hello

ny short 12 ‘minute video has been transcribing since last night – 15 hours ! i have tried deleting it and re uploading but its still not working also dropox wont uplod videos ?

Thanks

lizzie

1 Answers
Craig Staff answered 3 months ago

Hey Lizzie. Looks like you re-uploaded and all was good. I am going to add some redundancy today for this. I re-ran your video and it went through fine, so something must have hung up on our end and the redundancy should solve that problem.

Let me know if I can help further.

Thanks!

Craig