Hi!  If you are needing help with your ClipScribe membership or videos, please take a look at the following items first!

Account Management 
Account management is self-serve.  You can modify, upgrade, downgrade or cancel your account at anytime.
You can do this anytime by logging in and clicking My Account.  Please note, we don't cancel accounts via email request, so please use the account management area to manage your account as needed.
Please read our membership FAQ if you have questions about how each membership plan works.

Membership Questions
If you have a membership and have questions about the terms of your membership, cancellations, our refund policy, and other related details, click here.  https://clipscribe.com/managing-your-clipscribe-account/

Technical Video Questions
If you are having any issue with a video, your the best way to get assistance is to click the lifesaver icon  either on the thumbnail you see on your My Uploads page or in the video editor.  This will instantly open up a technical support ticket and provide us with the technical details we need to help you quickly.

Password Reset
You can reset your password via our login page: https://clipscribe.com/login/  If you forgot your email, or think you entered the wrong email address when you signed up, please first check your spam and then submit a helpdesk ticket.

HelpdeskCategory: Questions
Filter:AllOpenResolvedClosedUnanswered
I’ve already paid the $45 why can”t I access my videos?
ClosedCarla Virola asked asked 4 years ago • 
628 views0 answers0 votes
COLOR CHANGE
Closedliz wendling asked asked 4 years ago • 
584 views0 answers0 votes
I cannot access my account, I’ve already paid the $45, the screen is not advancing me to my account
ClosedCraig answered asked 4 years ago • 
702 views1 answers0 votes
View video
ClosedCraig answered asked 4 years ago • 
671 views1 answers0 votes
help, i can’t see my videos
ClosedAngela Langlotz asked asked 4 years ago • 
666 views0 answers0 votes
How Do I Get A 1280 X 720 Sized Video Produced For Youtube
ClosedRussell Curran asked asked 4 years ago • 
580 views0 answers0 votes
How do I add captions from Rev?
ClosedAnonymous commented asked 54 years ago • 
829 views1 answers0 votes
How Do I Get A 1280 X 720 Sized Video Produced For Youtube
ClosedRussell Curran asked asked 4 years ago • 
669 views0 answers0 votes
my title on the top of video doesnt fit properly when i add it in your editor
ClosedCraig answered asked 4 years ago • 
733 views1 answers0 votes
How Do I Get A 1280 X 720 Sized Video Produced For Youtube
ClosedCraig answered asked 4 years ago • 
805 views1 answers0 votes
Making videos taking ages
ClosedCraig answered asked 4 years ago • 
654 views0 answers0 votes
VIDEO SOUNDS CLIPPED
Closedsjrainyahoo-com asked asked 4 years ago • 
628 views0 answers0 votes
Can I upload my own caption file from rev.com ?
ClosedCraig answered asked 4 years ago • 
576 views0 answers0 votes
The formatting on my videos is cutting off the title over and over
ClosedCraig answered asked 4 years ago • 
666 views0 answers0 votes
Closed Caption Preview
ClosedCraig answered asked 4 years ago • 
613 views0 answers0 votes