Hi!  If you are needing help with your ClipScribe membership or videos, please take a look at the following items first!

Account Management 
Account management is self-serve.  You can modify, upgrade, downgrade or cancel your account at anytime.
You can do this anytime by logging in and clicking My Account.  Please note, we don't cancel accounts via email request, so please use the account management area to manage your account as needed.
Please read our membership FAQ if you have questions about how each membership plan works.

Membership Questions
If you have a membership and have questions about the terms of your membership, cancellations, our refund policy, and other related details, click here.  https://clipscribe.com/managing-your-clipscribe-account/

Technical Video Questions
If you are having any issue with a video, your the best way to get assistance is to click the lifesaver icon  either on the thumbnail you see on your My Uploads page or in the video editor.  This will instantly open up a technical support ticket and provide us with the technical details we need to help you quickly.

Password Reset
You can reset your password via our login page: https://clipscribe.com/login/  If you forgot your email, or think you entered the wrong email address when you signed up, please first check your spam and then submit a helpdesk ticket.

HelpdeskTag: Instagram
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IG Reel
Closedjo Spurrier asked asked 2 years ago • 
548 views0 answers0 votes
Subtitles not showing on IG feed but IS on reels
ClosedCraig answered asked 3 years ago • 
550 views1 answers0 votes
Workflow From Clipscribe to Various Social Channels?
ClosedCraig answered asked 3 years ago • 
692 views1 answers0 votes
Thumbnail on Instagram
ClosedTony Lucero commented asked 4 years ago • 
753 views1 answers0 votes
Instagram Videos
ClosedSean L'Estrange asked asked 5 years ago • 
718 views0 answers0 votes
Instagram Videos
ClosedCraig answered asked 5 years ago • 
754 views2 answers0 votes
IGTV
ClosedMalcom Bowser asked asked 4 years ago • 
749 views0 answers0 votes