Hi!  If you are needing help with your ClipScribe membership or videos, please take a look at the following items first!

Account Management 
Account management is self-serve.  You can modify, upgrade, downgrade or cancel your account at anytime.
You can do this anytime by logging in and clicking My Account.  Please note, we don't cancel accounts via email request, so please use the account management area to manage your account as needed.
Please read our membership FAQ if you have questions about how each membership plan works.

Membership Questions
If you have a membership and have questions about the terms of your membership, cancellations, our refund policy, and other related details, click here.  https://clipscribe.com/managing-your-clipscribe-account/

Technical Video Questions
If you are having any issue with a video, your the best way to get assistance is to click the lifesaver icon  either on the thumbnail you see on your My Uploads page or in the video editor.  This will instantly open up a technical support ticket and provide us with the technical details we need to help you quickly.

Password Reset
You can reset your password via our login page: https://clipscribe.com/login/  If you forgot your email, or think you entered the wrong email address when you signed up, please first check your spam and then submit a helpdesk ticket.

HelpdeskCategory: Questions
Filter:AllOpenResolvedClosedUnanswered
Video stuck in finishing process
ClosedRobert Foster asked asked 5 years ago • 
710 views0 answers0 votes
Wiped out 2hrs of work.
ClosedCraig answered asked 5 years ago • 
794 views1 answers0 votes
Title
ClosedCraig answered asked 5 years ago • 
718 views1 answers0 votes
Storage
Closedtradermjgmail-com answered asked 5 years ago • 
811 views2 answers0 votes
Uploading on mobile
ClosedCraig answered asked 5 years ago • 
888 views1 answers0 votes
Can we add an additional closed captions section at the end of the video?
ClosedCraig answered asked 5 years ago • 
971 views1 answers0 votes
NO ME APARECEN LOS VIDEOS QUE SUBÍ
Closedjoaquin calcagno asked asked 5 years ago • 
809 views0 answers0 votes
CAN I DOWNLOAD THE TEXT TRANSLATION?
ClosedLisa Butler asked asked 5 years ago • 
669 views0 answers0 votes
Blog from MP3
Closednicksummamedia-co asked asked 5 years ago • 
793 views0 answers0 votes
Blog from MP3
Closednicksummamedia-co asked asked 5 years ago • 
717 views0 answers0 votes
Issues with Subtitles
ClosedCraig answered asked 5 years ago • 
1027 views1 answers0 votes
Blog from MP3
Closednicksummamedia-co asked asked 5 years ago • 
803 views0 answers0 votes
Start of subtitles
ClosedCraig answered asked 5 years ago • 
943 views1 answers0 votes
Trouble uploading video to Clip Scribe
Closedinfotrafficality-com answered asked 5 years ago • 
843 views0 answers0 votes
Video won’t open when downloaded!
Closedsukwindert mahal asked asked 5 years ago • 
774 views0 answers0 votes