Helpdesk

Welcome to the ClipScribe Helpdesk!

If you have any issues at all PLEASE post here or email Craig at craigl@clipscribe.com so we can resolve any issues as quickly as possible. Thanks for helping us make ClipScribe great!

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trim clips
ClosedMena Mirhom asked asked 1 year ago • 
218 views0 answers0 votes
Subscription problem
ClosedChristine Pizzuto asked asked 1 year ago • 
300 views0 answers0 votes
Captions skipping and getting stuck
ClosedNicholas Covington asked asked 1 year ago • 
248 views0 answers0 votes
All of my videos disappeared?
ClosedBill Hillestad asked asked 1 year ago • 
237 views0 answers0 votes
why am i only able to download 2 seconds video
ClosedPhil Dafe asked asked 1 year ago • 
252 views0 answers0 votes
How to zoom in video and reposition it in clip scribe as we can move text
ClosedMuhammad Siddique asked asked 1 year ago • 
320 views0 answers-1 votes
Video formatting lost on all prior videos
ClosedCharlene Hickey asked asked 1 year ago • 
223 views0 answers0 votes
Can you drag/drop or select more than one video at a time?
ClosedChristopher Corner asked asked 1 year ago • 
244 views0 answers0 votes
Video Bleeding into Top Bar Design
ClosedHaylin Alpert asked asked 1 year ago • 
227 views0 answers0 votes
Older videos not loading
ClosedTamara Thompson asked asked 1 year ago • 
356 views0 answers0 votes
half the videos i post dont work
Closedstephen furey asked asked 1 year ago • 
245 views0 answers0 votes
Hi my video doesn’t seem to download…taking ages making it and never seems to finish.
ClosedColette McBeth asked asked 1 year ago • 
339 views0 answers0 votes
Emojis/Media Shifting Once Video Is Made
ClosedJeffery Christians asked asked 1 year ago • 
255 views0 answers0 votes
Low views since switching to clipscribe
ClosedMatt Healey asked asked 1 year ago • 
271 views0 answers0 votes
Video cutting off the end after export
ClosedJames Delay asked asked 1 year ago • 
286 views0 answers0 votes