Helpdesk

Welcome to the ClipScribe Helpdesk!

We just launched as of June 26th, and as a new software platform, bugs are bound to happen. If you have any issues at all PLEASE post here or email Craig at craigl@clipscribe.com so we can resolve any issues as quickly as possible. Thanks for helping us make ClipScribe great!

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title and subtitle overlapping in download
ClosedAnne Gnuechtel-Verdoorn asked 12 months ago • 
126 views0 answers0 votes
I accidentally “made” the same video twice now can’t find it.
ClosedCraig answered 11 months ago • 
139 views1 answers0 votes
Finishing Up
ClosedCraig answered 12 months ago • 
139 views0 answers0 votes
How Can You Add Emojis in the text layer?
ClosedCraig answered 12 months ago • 
135 views1 answers0 votes
IGTV
ClosedMalcom Bowser asked 12 months ago • 
159 views0 answers0 votes
Are you able to add 2 logos to a video?
ClosedGlen Diagnault asked 12 months ago • 
145 views0 answers0 votes
How do you download on a Macbook?
ClosedJayne Bryson asked 12 months ago • 
136 views0 answers0 votes
Videos that I already saved
ClosedJon Flatt asked 12 months ago • 
113 views0 answers0 votes
Monthly Minutes
ClosedCraig answered 12 months ago • 
177 views0 answers0 votes
Upper case captions?
ClosedDave Smith asked 12 months ago • 
170 views0 answers0 votes
Editing video
Closedchristeamac-ca asked 12 months ago • 
156 views0 answers0 votes
CAN I UPLOAD MY OWN SRT CAPTION FILES?
ClosedMatt McEwan asked 12 months ago • 
144 views0 answers0 votes
Help
ClosedCraig answered 12 months ago • 
154 views2 answers0 votes
Video Not downloading / where is it
ClosedCraig answered 12 months ago • 
194 views3 answers0 votes
Can not add a stock image to the subtitle bar
ClosedDarci legg asked 12 months ago • 
135 views0 answers0 votes