Welcome to the ClipScribe Helpdesk!

We just launched as of June 26th, and as a new software platform, bugs are bound to happen. If you have any issues at all PLEASE post here or email Craig at craigl@clipscribe.com so we can resolve any issues as quickly as possible. Thanks for helping us make ClipScribe great!

HelpdeskCategory: Questions
How can change the layout of the video after I have edited?
AnsweredCraig answered 3 hours ago • 
5 views1 answers0 votes
Frame Rate
AnsweredCraig answered 3 hours ago • 
4 views1 answers0 votes
can’t ‘MAKE’ film, size of subtitles?
AnsweredCraig answered 6 hours ago • 
6 views1 answers0 votes
My video wont upload.
OpenSean Toole asked 14 hours ago • 
21 views0 answers0 votes
Stuck in “making” process
AnsweredCraig answered 4 days ago • 
16 views1 answers0 votes
Switch Between Dimensions
ClosedCraig answered 5 days ago • 
20 views1 answers0 votes
Donde se guardan los proyectos
ClosedIrisnexy Regueira asked 6 days ago • 
9 views0 answers0 votes
Video size not filling up template
ClosedTristian Williams answered 6 days ago • 
47 views6 answers0 votes
Feature request – move video on canvas, zoom in on video
ClosedDaniel Maxwell answered 1 week ago • 
27 views3 answers0 votes
upgrading account
ClosedCraig answered 1 week ago • 
13 views1 answers0 votes
Can I upload from Magisto?
ClosedStephanie Hunter answered 1 week ago • 
21 views2 answers0 votes
Upload stops at 12:53. Cant upload video.
ClosedAlexander Dovganetskiy asked 1 week ago • 
16 views0 answers0 votes
HD Format download
ClosedCraig answered 1 week ago • 
23 views1 answers0 votes
Subtitle Wrong
ClosedKen Adolph Wellness asked 1 week ago • 
23 views0 answers0 votes
Adding clips at end of video
ClosedCraig answered 1 week ago • 
21 views1 answers0 votes