Welcome to the ClipScribe Helpdesk!

We just launched as of June 26th, and as a new software platform, bugs are bound to happen. If you have any issues at all PLEASE post here or email Craig at craigl@clipscribe.com so we can resolve any issues as quickly as possible. Thanks for helping us make ClipScribe great!

HelpdeskCategory: Questions
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I can’t upload file from my laptop
AnsweredCraig answered 11 hours ago • 
33 views1 answers0 votes
Subtitles accuracy
AnsweredCraig answered 15 hours ago • 
5 views1 answers0 votes
Cancel subscription
OpenHakeem Love asked 1 day ago • 
4 views0 answers0 votes
Problems uploading video
OpenLynda MacPherson asked 1 day ago • 
23 views0 answers0 votes
Remove Bars
AnsweredCraig answered 3 days ago • 
14 views1 answers0 votes
Header
OpenSidney Seay asked 3 days ago • 
8 views0 answers0 votes
Show/hide emojis at specific points in video?
AnsweredCraig answered 5 days ago • 
10 views1 answers0 votes
Resize source video
ClosedCraig answered 5 days ago • 
10 views1 answers0 votes
I modified my template do I have to regenerate the video?
ClosedCraig answered 5 days ago • 
12 views1 answers0 votes
High Definition Download
ClosedZach Story asked 1 week ago • 
25 views0 answers1 votes
Video is blurry when uploading to facebook
ClosedCraig answered 6 days ago • 
20 views1 answers0 votes
Video cutting off the edges
ClosedCraig answered 6 days ago • 
9 views1 answers0 votes
The "Make" function is taking a long time
ClosedCraig answered 1 week ago • 
12 views1 answers0 votes