Welcome to the ClipScribe Helpdesk!

We just launched as of June 26th, and as a new software platform, bugs are bound to happen. If you have any issues at all PLEASE post here or email Craig at craigl@clipscribe.com so we can resolve any issues as quickly as possible. Thanks for helping us make ClipScribe great!

HelpdeskCategory: Questions
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Resize source video
ClosedCraig answered 5 days ago • 
10 views1 answers0 votes
I modified my template do I have to regenerate the video?
ClosedCraig answered 5 days ago • 
12 views1 answers0 votes
High Definition Download
ClosedZach Story asked 1 week ago • 
25 views0 answers1 votes
Video is blurry when uploading to facebook
ClosedCraig answered 6 days ago • 
20 views1 answers0 votes
Video cutting off the edges
ClosedCraig answered 6 days ago • 
9 views1 answers0 votes
The "Make" function is taking a long time
ClosedCraig answered 1 week ago • 
12 views1 answers0 votes
Blurry Vide
ClosedCraig answered 1 week ago • 
12 views1 answers0 votes
Video downloading without data and in unopenable format
ClosedCraig answered 1 week ago • 
13 views1 answers0 votes
Refund
ClosedThenjiwe Moseley asked 1 week ago • 
23 views0 answers1 votes
2 Bugs found
ClosedDaniel Maxwell asked 2 weeks ago • 
23 views0 answers0 votes
Accidentally purchased 2 subscriptions
ClosedCarl Spiteri asked 2 weeks ago • 
14 views0 answers0 votes
Incorrect captions in the video
ClosedCraig answered 2 weeks ago • 
23 views1 answers0 votes
Bug in video titles
ClosedCraig answered 2 weeks ago • 
37 views2 answers0 votes
Change size from square to portrat
ClosedCraig answered 2 weeks ago • 
30 views1 answers0 votes