Welcome to the ClipScribe Helpdesk!

We just launched as of June 26th, and as a new software platform, bugs are bound to happen. If you have any issues at all PLEASE post here or email Craig at craigl@clipscribe.com so we can resolve any issues as quickly as possible. Thanks for helping us make ClipScribe great!

HelpdeskCategory: Questions
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16:9 videos uploaded in the last few days have the wrong size
ClosedShane Kofoed asked 4 days ago • 
15 views0 answers0 votes
When I try to create a line break in heading, it just inserts the HTML
ClosedCraig answered 4 days ago • 
25 views1 answers0 votes
My upload is not transcribing
ClosedCraig answered 4 days ago • 
16 views1 answers0 votes
Video clarity?
ClosedCraig answered 5 days ago • 
17 views1 answers0 votes
Loading screen
ClosedMartin Kimberley asked 1 week ago • 
28 views0 answers0 votes
Template Disappeared
ClosedCraig answered 5 days ago • 
19 views1 answers0 votes
My upload is not transcribing
ClosedJeremy Snell asked 7 days ago • 
23 views0 answers0 votes
Headline Issues
ClosedSuzan Czajkowski asked 6 days ago • 
18 views0 answers0 votes
Layout design
ClosedAllie Milbrath asked 1 week ago • 
26 views0 answers0 votes
Stuck on making video
ClosedZach Schuenke asked 1 week ago • 
19 views0 answers0 votes
New client new video
Closedshane walker asked 1 week ago • 
26 views0 answers0 votes
Cannot download the SRT file??
ClosedLee Judge answered 1 week ago • 
54 views3 answers0 votes
Multi Delete
ClosedMark Raynsford asked 1 week ago • 
15 views0 answers0 votes
Videos not playing – cannot download srt file
ClosedKevin Mochel asked 1 week ago • 
26 views0 answers0 votes