Hi!  If you are needing help with your ClipScribe membership or videos, please take a look at the following items first!

Account Management 
Account management is self-serve.  You can modify, upgrade, downgrade or cancel your account at anytime.
You can do this anytime by logging in and clicking My Account.  Please note, we don't cancel accounts via email request, so please use the account management area to manage your account as needed.
Please read our membership FAQ if you have questions about how each membership plan works.

Membership Questions
If you have a membership and have questions about the terms of your membership, cancellations, our refund policy, and other related details, click here.  https://clipscribe.com/managing-your-clipscribe-account/

Technical Video Questions
If you are having any issue with a video, your the best way to get assistance is to click the lifesaver icon  either on the thumbnail you see on your My Uploads page or in the video editor.  This will instantly open up a technical support ticket and provide us with the technical details we need to help you quickly.

Password Reset
You can reset your password via our login page: https://clipscribe.com/login/  If you forgot your email, or think you entered the wrong email address when you signed up, please first check your spam and then submit a helpdesk ticket.

HelpdeskCategory: Questions
Filter:AllOpenResolvedClosedUnanswered
Stuck In making video more
ClosedRob Smith asked asked 2 years ago • 
405 views0 answers0 votes
Subscription issue
Closedhollyauroradigitalmarketingsoltions-com asked asked 2 years ago • 
447 views0 answers0 votes
Cancel my account immediately.
ClosedMMSAMI asked asked 2 years ago • 
483 views0 answers0 votes
New Centered Style (Hormozi, GaryVee, etc)
ClosedAaron Bailey asked asked 2 years ago • 
548 views0 answers0 votes
Captions for Vertical?
ClosedDavid Demangos asked asked 2 years ago • 
414 views0 answers0 votes
My Video is stuck on ‘Making Video’
ClosedTrevor Vernon asked asked 2 years ago • 
336 views0 answers0 votes
Transcription
ClosedSandy Sinden asked asked 2 years ago • 
424 views0 answers0 votes
Transcription
ClosedSandy Sinden asked asked 2 years ago • 
326 views0 answers0 votes
Transcription
ClosedSandy Sinden asked asked 2 years ago • 
332 views0 answers0 votes
Add The Bold Font
ClosedJared Johnson asked asked 2 years ago • 
398 views0 answers0 votes
TEMPLATES NOT WORKING
ClosedAdam Hoad asked asked 2 years ago • 
355 views0 answers0 votes
video stuck
ClosedMandy McEwen asked asked 2 years ago • 
317 views0 answers0 votes
What is the export video codec?
Closederick serna asked asked 2 years ago • 
351 views0 answers0 votes
SOMETHING ABOUT YOUR SYSTEM IS BLOCKING OUR UPLOADER.
ClosedMichelle Morales asked asked 2 years ago • 
394 views0 answers0 votes
Bulk Upload is it possible
ClosedAdon Rigg asked asked 2 years ago • 
382 views0 answers0 votes