Welcome to the ClipScribe Helpdesk!

If you have any issues at all PLEASE post here or email Craig at craigl@clipscribe.com so we can resolve any issues as quickly as possible. Thanks for helping us make ClipScribe great!

HelpdeskCategory: Questions
Filter:AllOpenResolvedClosedUnanswered
Video Downloading with No Data
ClosedCraig answered asked 2 years ago • 
412 views1 answers0 votes
Amend subtitles
ClosedCraig answered asked 9 months ago • 
204 views1 answers0 votes
Where can I find how many minutes I have left for the current month?
ClosedDavid Wilkins asked asked 9 months ago • 
204 views0 answers0 votes
Can’t upload video
ClosedCorey Jackson asked asked 9 months ago • 
161 views0 answers0 votes
Video is distorted when exported
ClosedCraig answered asked 9 months ago • 
232 views1 answers0 votes
Audiowaves
ClosedDerek Hayden asked asked 9 months ago • 
197 views0 answers0 votes
Waveform dissapears when I save/Make my video?
ClosedCraig answered asked 9 months ago • 
239 views2 answers0 votes
Can I disabled automatic captions?
ClosedCraig answered asked 9 months ago • 
256 views2 answers0 votes
Color on Video Changed
ClosedCraig answered asked 10 months ago • 
262 views1 answers0 votes
Is it possible to reduce the height of the top or bottom bars?
ClosedRobert Lamb answered asked 10 months ago • 
233 views2 answers2 votes
cancel service
ClosedCraig answered asked 10 months ago • 
266 views1 answers0 votes
Subtitles Not Exporting with Video
ClosedCraig answered asked 10 months ago • 
205 views1 answers0 votes
Thumbnails not Saving correctly
ClosedCraig answered asked 10 months ago • 
212 views1 answers0 votes
retrieve a deleted video
ClosedNabs asked asked 1 year ago • 
321 views0 answers0 votes
Referral payout
ClosedRandy Pryor asked asked 10 months ago • 
225 views0 answers0 votes