Hi!  If you are needing help with your ClipScribe membership or videos, please take a look at the following items first!

Account Management 
Account management is self-serve.  You can modify, upgrade, downgrade or cancel your account at anytime.
You can do this anytime by logging in and clicking My Account.  Please note, we don't cancel accounts via email request, so please use the account management area to manage your account as needed.
Please read our membership FAQ if you have questions about how each membership plan works.

Membership Questions
If you have a membership and have questions about the terms of your membership, cancellations, our refund policy, and other related details, click here.  https://clipscribe.com/managing-your-clipscribe-account/

Technical Video Questions
If you are having any issue with a video, your the best way to get assistance is to click the lifesaver icon  either on the thumbnail you see on your My Uploads page or in the video editor.  This will instantly open up a technical support ticket and provide us with the technical details we need to help you quickly.

Password Reset
You can reset your password via our login page: https://clipscribe.com/login/  If you forgot your email, or think you entered the wrong email address when you signed up, please first check your spam and then submit a helpdesk ticket.

HelpdeskTag: captions
Disabling automatic captions
ClosedCraig answered asked 2 years ago • 
619 views2 answers0 votes
Can I disabled automatic captions?
ClosedCraig answered asked 3 years ago • 
605 views2 answers0 votes
Question on two videos needing the same captions
ClosedCraig answered asked 3 years ago • 
634 views1 answers0 votes
Inaccurate Captions
ClosedCraig commented asked 4 years ago • 
586 views0 answers1 votes
Bulk editing captions
ClosedCraig answered asked 4 years ago • 
650 views1 answers0 votes
Captions Greyed Out
ClosedCraig answered asked 4 years ago • 
738 views1 answers0 votes
Can we add an additional closed captions section at the end of the video?
ClosedCraig answered asked 5 years ago • 
766 views1 answers0 votes
Editing caption phrase length
ClosedCraig answered asked 5 years ago • 
639 views1 answers0 votes
Can I import a caption file?
ClosedCraig answered asked 4 years ago • 
752 views1 answers0 votes
How do I add captions from Rev?
ClosedAnonymous commented asked 54 years ago • 
858 views1 answers0 votes