If you have MAC with EL Capitan as the OS (or possibly other older MAC OS operating systems), you are likely running into a security certificate issue when trying to access our uploader. These security issues will prevent our uploader from loading.
We have found a rather simple solution for this, tested said resolution and it has worked for other users.
Additionally, I have created a video showing you how to do this step by step: (Please note that while we have found this resolution to work and don’t see why there would be any issue following the instructions on the previous link, at the same time, we cannot take any responsibility for any issues you might have by doing so.)
If you feel you need help or have questions please contact us via the ClipScribe Helpdesk.
Craig at ClipScribe