Welcome to the ClipScribe Helpdesk!

We just launched as of June 26th, and as a new software platform, bugs are bound to happen. If you have any issues at all PLEASE post here or email Craig at craigl@clipscribe.com so we can resolve any issues as quickly as possible. Thanks for helping us make ClipScribe great!

HelpdeskCategory: Questions
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DIFFERENT LOOKS AT THE SAME VIDEO
ClosedTyson Bradford asked 1 year ago • 
120 views0 answers0 votes
How can I make the subtitles Lower Case?
ClosedAlice Sheridan asked 1 year ago • 
161 views0 answers0 votes
Timing if off, not capturing the right words
ClosedRachael Hepton asked 1 year ago • 
106 views0 answers0 votes
How do I upgrade my account to pro?
ClosedKareem Elsayed asked 1 year ago • 
152 views0 answers0 votes
upload format
ClosedCraig answered 1 year ago • 
140 views1 answers0 votes
Where is my video I have made?
ClosedCraig answered 1 year ago • 
117 views0 answers0 votes
Presaved settings?
ClosedCati Winkel asked 1 year ago • 
112 views0 answers0 votes
Can I import a caption file?
ClosedCraig answered 1 year ago • 
151 views1 answers0 votes
Can we duplicate a project?
ClosedKen Moskowitz asked 1 year ago • 
141 views0 answers0 votes
Video upload length
ClosedCraig answered 1 year ago • 
171 views1 answers0 votes
IMPORT
ClosedKristy Brezz asked 1 year ago • 
167 views0 answers0 votes
thumbnail
ClosedCraig answered 1 year ago • 
153 views1 answers0 votes
What should the top bar image be?
ClosedCraig answered 1 year ago • 
110 views1 answers0 votes
Top bar color changes when I “make” video & my minutes
ClosedGigi Uhlman asked 1 year ago • 
108 views0 answers0 votes
Where is the subtitles tab?
ClosedVivienne Winborne asked 1 year ago • 
128 views0 answers0 votes