Helpdesk

Welcome to the ClipScribe Helpdesk!

We just launched as of June 26th, and as a new software platform, bugs are bound to happen. If you have any issues at all PLEASE post here or email Craig at craigl@clipscribe.com so we can resolve any issues as quickly as possible. Thanks for helping us make ClipScribe great!

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Why do I only have 1 layout option?
ClosedCraig answered 7 days ago • 
22 views1 answers0 votes
Where is my saved video
ClosedCraig answered 7 days ago • 
16 views1 answers0 votes
You keep changing the clocks!
ClosedCraig answered 1 week ago • 
19 views1 answers0 votes
Can I wrap the Title headline text to a second line?
ClosedCraig answered 1 week ago • 
33 views1 answers0 votes
Video upload error
ClosedCraig answered 1 week ago • 
17 views1 answers0 votes
Different Colors
ClosedErika Gilchrist asked 1 week ago • 
34 views0 answers0 votes
Questions about exporting subtitles.
ClosedJordon Mills asked 2 weeks ago • 
33 views0 answers0 votes
First video stalled while "making"
ClosedCraig answered 1 week ago • 
46 views2 answers0 votes
Subtitle features
Closedkarwanna Dyson asked 1 week ago • 
27 views0 answers0 votes
Downloaded the video but I can’t hear the sound
ClosedSheila Zelghi answered 1 week ago • 
21 views2 answers0 votes
THIS IS EXACTLY WHAT I’VE BEEN LOOKING FOR
ClosedCraig answered 1 week ago • 
20 views1 answers0 votes
Can I change format of a video after it’s been edited?
ClosedCraig answered 1 week ago • 
34 views1 answers0 votes