Welcome to the ClipScribe Helpdesk!

We just launched as of June 26th, and as a new software platform, bugs are bound to happen. If you have any issues at all PLEASE post here or email Craig at so we can resolve any issues as quickly as possible. Thanks for helping us make ClipScribe great!

How can I delete subtitle blocks?
AnsweredCraig answered 2 days ago • 
9 views1 answers0 votes
Deleting subtitles
AnsweredNick Trevillian answered 3 days ago • 
19 views2 answers0 votes
Videos won't upload to IGTV anymore
AnsweredJen Percival answered 4 days ago • 
28 views3 answers0 votes
Progress Bar Motion
AnsweredCraig answered 4 days ago • 
9 views1 answers0 votes
Background noise
ClosedBilly Batten asked 5 days ago • 
13 views0 answers0 votes
unable to edit or add titles
ClosedCraig answered 6 days ago • 
12 views1 answers0 votes
unable to edit or add titles
ClosedBill Banta asked 6 days ago • 
7 views0 answers0 votes
Final subtitle letter size is different
ClosedCraig answered 1 week ago • 
17 views1 answers0 votes
Can I insert a logo/image at the beginning of the video?
ClosedSid Meadows asked 1 week ago • 
18 views0 answers0 votes
Custom Font
Closedashsibillegmail-com asked 1 week ago • 
14 views0 answers0 votes
video formatting
ClosedErik Sorenson asked 2 weeks ago • 
20 views0 answers0 votes
The Captions graphic messed up at the 1:59 mark…
ClosedChristopher Harold asked 2 weeks ago • 
17 views0 answers0 votes
How to download?
ClosedCraig answered 2 weeks ago • 
22 views1 answers0 votes