Helpdesk

Welcome to the ClipScribe Helpdesk!

We just launched as of June 26th, and as a new software platform, bugs are bound to happen. If you have any issues at all PLEASE post here or email Craig at craigl@clipscribe.com so we can resolve any issues as quickly as possible. Thanks for helping us make ClipScribe great!

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Stuck on Manage Transcription
OpenMissy Kai asked 4 days ago • 
13 views0 answers0 votes
can’t get to the design menu
ClosedChad Banman asked 6 days ago • 
16 views0 answers0 votes
Video Not Uploading
ClosedAngela Proffitt asked 7 days ago • 
8 views0 answers0 votes
Can I change the timing of my Headline?
ClosedRandall Chesnutt asked 2 weeks ago • 
2 views0 answers0 votes
Banners
ClosedBrian Bulger asked 2 weeks ago • 
3 views0 answers0 votes
Upload a different video without recaptioning.
ClosedPepijn Gooiker asked 2 weeks ago • 
10 views0 answers0 votes
Hanging
ClosedTasniem Titus asked 2 weeks ago • 
8 views0 answers0 votes
Full video not exporting
ClosedConner Adams asked 3 weeks ago • 
9 views0 answers0 votes
.Mov files
ClosedSandy Sinden asked 3 weeks ago • 
10 views0 answers0 votes
Trying to shrink the timebar on my macbook
ClosedTamara Thompson asked 3 weeks ago • 
12 views0 answers0 votes
I paid!
ClosedSteve Prussack asked 4 weeks ago • 
15 views0 answers0 votes
Downgrading my plan
ClosedStew Carson asked 4 weeks ago • 
13 views0 answers0 votes
Failed while uploading
ClosedChristine Adderson asked 1 month ago • 
69 views0 answers0 votes
Are you down?
ClosedTodd Caponi asked 1 month ago • 
43 views0 answers0 votes
Last part of video cut off
ClosedMason Olshever asked 1 month ago • 
67 views0 answers0 votes