Helpdesk

Welcome to the ClipScribe Helpdesk!

We just launched as of June 26th, and as a new software platform, bugs are bound to happen. If you have any issues at all PLEASE post here or email Craig at craigl@clipscribe.com so we can resolve any issues as quickly as possible. Thanks for helping us make ClipScribe great!

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Subtitle timing
OpenKristen Reimer asked 1 day ago • 
10 views0 answers0 votes
Why is the upgrade price the full price?
OpenHank Hoffmeier asked 2 days ago • 
11 views0 answers0 votes
Turn off auto renew
OpenJasmine Dare asked 3 days ago • 
9 views0 answers0 votes
Rollover Minutes?
OpenSuzan Czajkowski asked 3 days ago • 
7 views0 answers0 votes
Can't download video to phone
OpenArielle Nakache asked 4 days ago • 
11 views0 answers0 votes
16:9 videos uploaded in the last few days have the wrong size
OpenShane Kofoed asked 4 days ago • 
14 views0 answers0 votes
Loading screen
ClosedMartin Kimberley asked 1 week ago • 
27 views0 answers0 votes
My upload is not transcribing
ClosedJeremy Snell asked 6 days ago • 
22 views0 answers0 votes
Headline Issues
ClosedSuzan Czajkowski asked 6 days ago • 
17 views0 answers0 votes
Layout design
ClosedAllie Milbrath asked 1 week ago • 
25 views0 answers0 votes
Stuck on making video
ClosedZach Schuenke asked 1 week ago • 
18 views0 answers0 votes
New client new video
Closedshane walker asked 1 week ago • 
25 views0 answers0 votes
Multi Delete
ClosedMark Raynsford asked 1 week ago • 
15 views0 answers0 votes
Videos not playing – cannot download srt file
ClosedKevin Mochel asked 1 week ago • 
26 views0 answers0 votes