Helpdesk

Welcome to the ClipScribe Helpdesk!

If you have any issues at all PLEASE post here or email Craig at craigl@clipscribe.com so we can resolve any issues as quickly as possible. Thanks for helping us make ClipScribe great!

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Captions skipping and getting stuck
ClosedNicholas Covington asked 5 days ago • 
17 views0 answers0 votes
All of my videos disappeared?
ClosedBill Hillestad asked 2 weeks ago • 
29 views0 answers0 votes
why am i only able to download 2 seconds video
ClosedPhil Dafe asked 2 weeks ago • 
23 views0 answers0 votes
retrieve a deleted video
ClosedBarbara Sprout asked 1 month ago • 
40 views0 answers0 votes
Video formatting lost on all prior videos
ClosedCharlene Hickey asked 2 months ago • 
30 views0 answers0 votes
Can you drag/drop or select more than one video at a time?
ClosedChristopher Corner asked 2 months ago • 
42 views0 answers0 votes
Video Bleeding into Top Bar Design
ClosedHaylin Alpert asked 2 months ago • 
38 views0 answers0 votes
Older videos not loading
ClosedTamara Thompson asked 2 months ago • 
69 views0 answers0 votes
half the videos i post dont work
Closedstephen furey asked 2 months ago • 
42 views0 answers0 votes
Emojis/Media Shifting Once Video Is Made
ClosedJeffery Christians asked 2 months ago • 
55 views0 answers0 votes
Low views since switching to clipscribe
ClosedMatt Healey asked 2 months ago • 
78 views0 answers0 votes
Video cutting off the end after export
ClosedJames Delay asked 2 months ago • 
76 views0 answers0 votes
won’t change color of caption bar
ClosedLeAnn Pashina asked 2 months ago • 
61 views0 answers0 votes