Helpdesk

Welcome to the ClipScribe Helpdesk!

We just launched as of June 26th, and as a new software platform, bugs are bound to happen. If you have any issues at all PLEASE post here or email Craig at craigl@clipscribe.com so we can resolve any issues as quickly as possible. Thanks for helping us make ClipScribe great!

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Captions not playing video
OpenMatthew Hayman asked 6 hours ago • 
2 views0 answers0 votes
Are we able to download our ClipScribe video in HD?
OpenJonathan Cannovan asked 1 day ago • 
4 views0 answers0 votes
Best way to edit subtitles
OpenMr J W Hamilton-Potter asked 4 days ago • 
41 views0 answers0 votes
Subtitles
OpenBlair ballin asked 3 days ago • 
7 views0 answers0 votes
Different Colors
ClosedErika Gilchrist asked 1 week ago • 
34 views0 answers0 votes
Questions about exporting subtitles.
ClosedJordon Mills asked 2 weeks ago • 
33 views0 answers0 votes
Subtitle features
Closedkarwanna Dyson asked 1 week ago • 
27 views0 answers0 votes
Downloaded video has zero bytes
ClosedMarc DiFrancia asked 2 weeks ago • 
17 views0 answers0 votes
Won't load
ClosedJesse Medellin asked 2 weeks ago • 
36 views0 answers0 votes
Can I replace the video in a project??
ClosedShayne Cantly asked 2 weeks ago • 
25 views0 answers0 votes
download subtitels
ClosedTyson Bradford asked 2 weeks ago • 
31 views0 answers0 votes
Override the Youtube & Facebook prompt to include subtitles?
ClosedMike Stroh asked 2 weeks ago • 
29 views0 answers0 votes
I uploaded a video last night, it’s still “transcribing”
ClosedShawna Davis asked 2 weeks ago • 
27 views0 answers0 votes