Helpdesk

Welcome to the ClipScribe Helpdesk!

If you have any issues at all PLEASE post here or email Craig at craigl@clipscribe.com so we can resolve any issues as quickly as possible. Thanks for helping us make ClipScribe great!

Filter:AllOpenResolvedClosedUnanswered
9:16 Video
ClosedCraig answered asked 5 months ago • 
128 views1 answers0 votes
Text Display Issues
ClosedCraig asked asked 5 months ago • 
128 views0 answers0 votes
Expected charge
ClosedLee Kelso asked asked 5 months ago • 
136 views0 answers0 votes
Bitrate for exported video
ClosedCraig answered asked 6 months ago • 
153 views1 answers0 votes
DELETE SUBTITLES
ClosedCraig answered asked 6 months ago • 
155 views1 answers0 votes
How do I adjust video for Instagram
ClosedTony Lucero asked asked 6 months ago • 
145 views0 answers0 votes
Pinterest dimensions
ClosedEmily Gibbons asked asked 7 months ago • 
172 views0 answers0 votes
Video Low and too “bright” when uploading
ClosedCraig answered asked 8 months ago • 
231 views1 answers0 votes
Auto-Renewal
ClosedAnnie Gichuru asked asked 8 months ago • 
199 views0 answers1 votes
SOMETHING ABOUT YOUR SYSTEM IS BLOCKING OUR UPLOADER.
ClosedCraig answered asked 8 months ago • 
220 views1 answers0 votes
no captions needed
ClosedCraig answered asked 8 months ago • 
214 views1 answers1 votes
Video stuck on “Making Titles”
ClosedCraig answered asked 8 months ago • 
247 views1 answers0 votes
VIdeo Still Downloading
ClosedASA PATTERSON asked asked 8 months ago • 
227 views0 answers0 votes
Is clipscribe down?
ClosedCraig answered asked 8 months ago • 
218 views1 answers0 votes
Scrolling line along top of sub title box
ClosedCraig answered asked 8 months ago • 
210 views1 answers0 votes