Welcome to the ClipScribe Helpdesk!

We just launched as of June 26th, and as a new software platform, bugs are bound to happen. If you have any issues at all PLEASE post here or email Craig at craigl@clipscribe.com so we can resolve any issues as quickly as possible. Thanks for helping us make ClipScribe great!

HelpdeskCategory: Questions
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can’t ‘MAKE’ film, size of subtitles?
ClosedCraig answered 3 weeks ago • 
28 views1 answers0 votes
My video wont upload.
ClosedSean Toole asked 3 weeks ago • 
46 views0 answers0 votes
Stuck in “making” process
ClosedCraig answered 4 weeks ago • 
43 views1 answers0 votes
Switch Between Dimensions
ClosedCraig answered 4 weeks ago • 
37 views1 answers0 votes
Donde se guardan los proyectos
ClosedIrisnexy Regueira asked 4 weeks ago • 
28 views0 answers0 votes
Video size not filling up template
ClosedTristian Williams answered 4 weeks ago • 
57 views6 answers0 votes
Feature request – move video on canvas, zoom in on video
ClosedDaniel Maxwell answered 4 weeks ago • 
40 views3 answers0 votes
upgrading account
ClosedCraig answered 4 weeks ago • 
24 views1 answers0 votes
Can I upload from Magisto?
ClosedStephanie Hunter answered 1 month ago • 
42 views2 answers0 votes
Upload stops at 12:53. Cant upload video.
ClosedAlexander Dovganetskiy asked 1 month ago • 
28 views0 answers0 votes
HD Format download
ClosedCraig answered 1 month ago • 
38 views1 answers0 votes
Subtitle Wrong
ClosedKen Adolph Wellness asked 1 month ago • 
34 views0 answers0 votes
Adding clips at end of video
ClosedCraig answered 1 month ago • 
43 views1 answers0 votes
Fonts
ClosedCraig answered 1 month ago • 
31 views1 answers0 votes
Id like to cancel and get a refund
ClosedCasey McBride asked 1 month ago • 
56 views0 answers0 votes