Helpdesk

Welcome to the ClipScribe Helpdesk!

We just launched as of June 26th, and as a new software platform, bugs are bound to happen. If you have any issues at all PLEASE post here or email Craig at craigl@clipscribe.com so we can resolve any issues as quickly as possible. Thanks for helping us make ClipScribe great!

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IGTV uploading difficulty
ClosedCraig answered 7 months ago • 
146 views1 answers0 votes
My Video is stuck on ‘Making Video’
ClosedCraig answered 7 months ago • 
147 views1 answers0 votes
Facebook video post sizing
ClosedCraig answered 7 months ago • 
114 views1 answers0 votes
How do you see the video itself when you are editing the templates?
ClosedCraig answered 8 months ago • 
113 views1 answers0 votes
trouble uploading video clips
ClosedPaula Black asked 8 months ago • 
121 views0 answers0 votes
video not completing being made
ClosedMr J W Hamilton-Potter asked 8 months ago • 
99 views0 answers0 votes
Restart countdown for each scene within one video?
ClosedMark Cavaliere asked 8 months ago • 
114 views0 answers0 votes
I ask you to unsubscribe from the subscription. Thank you.
ClosedCraig answered 8 months ago • 
110 views1 answers0 votes
Remove (or hide) Timer or Logo at end of video
ClosedCraig answered 8 months ago • 
106 views1 answers0 votes
Remove (or hide) Timer or Logo at end of video
ClosedShoan Snoday asked 8 months ago • 
88 views0 answers0 votes
How Do I Disable Close Captionining?
ClosedCraig answered 8 months ago • 
132 views1 answers0 votes
Subtitles have gone out of alignment
ClosedRoger davies asked 8 months ago • 
116 views0 answers0 votes
not saving my captioning edits
ClosedCraig answered 8 months ago • 
114 views1 answers0 votes
Full Stops – Can we remove them?
ClosedCraig answered 8 months ago • 
116 views1 answers0 votes
Full Stops – Can we remove them?
ClosedDan Somers asked 8 months ago • 
88 views0 answers0 votes