Welcome to the ClipScribe Helpdesk!

We just launched as of June 26th, and as a new software platform, bugs are bound to happen. If you have any issues at all PLEASE post here or email Craig at craigl@clipscribe.com so we can resolve any issues as quickly as possible. Thanks for helping us make ClipScribe great!

HelpdeskCategory: Questions
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Bug in video titles
ClosedCraig answered 3 weeks ago • 
42 views2 answers0 votes
Change size from square to portrat
ClosedCraig answered 4 weeks ago • 
36 views1 answers0 votes
Inaccurate Captions
ClosedTosca Egornu asked 3 months ago • 
74 views0 answers1 votes
Video won’t download centered
ClosedCraig answered 4 weeks ago • 
39 views1 answers0 votes
Videos wont upload
ClosedCraig answered 4 weeks ago • 
46 views1 answers0 votes
How to prevent “we have auto-sized your subtitle box” message
ClosedCraig answered 4 weeks ago • 
37 views1 answers0 votes
Download
ClosedCraig answered 4 weeks ago • 
25 views1 answers0 votes
Video Downloading with No Data
ClosedCraig answered 1 month ago • 
33 views1 answers0 votes
can\’t upload video onto any player. Very Frustrating
ClosedCraig answered 1 month ago • 
29 views1 answers0 votes
Changing Aspect Ratios
ClosedCraig answered 1 month ago • 
32 views1 answers0 votes
video not centered
ClosedCraig answered 1 month ago • 
34 views1 answers0 votes
Copies are Useless
ClosedMaile Ann Schunk asked 1 month ago • 
39 views0 answers0 votes
Last words get cut off
ClosedMaile Ann Schunk asked 2 months ago • 
49 views0 answers0 votes
No ability to edit close captioning
ClosedSherri Wilson asked 1 month ago • 
36 views0 answers0 votes
Can’t Choose Video Dimensions
ClosedCraig answered 1 month ago • 
34 views1 answers0 votes